We bought a Ballistic 5.5m RIB from JBT. We have had fantastic fun on the Solent visiting beaches and marinas. Early this year the RIB developed a fault with the petrol tank. JBT investigated and identified the cause of the fault. Because of the inconvenience, they replaced our boat with new model at no expense to us. For us, JBT kept to the word of their ‘Customer Charter’ – their after-sales support is excellent. We have had a great summer using a great RIB.